Registration and Subscription Issues
If you receive an error while trying to register or subscribe through the website, please try using the B1G+ mobile app instead.
What to Do
- Download and install the B1G+ app on your mobile device.
- Open the app and select Sign Up or Subscribe.
- Complete the registration process using your preferred account details.
- Select your desired subscription plan and complete the payment process.
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Once your subscription is active, you can sign in to B1G+ on your other supported devices using the same account.
Login Issues
If you’re unable to log in to your B1G+ account, you can try resetting your password.
Reminder: Please make sure you’re logging in with the same email address you used when subscribing to B1G+.
- From the B1G+ Home page, click Log In.
- Click Forgot Password?
- On the Request Password Reset page, enter the email address associated with your subscription and click REQUEST PASSWORD.
- Check your inbox for an email with the subject line “Your reset password request has been processed.”
- Open the email and click the Reset Password button or the alternative link.
- Enter your new password and click Save Password.
- Return to B1G+ and log in using the same email address used for your subscription and your new password.
If the issue persists after trying these steps, please contact our support team and provide a screenshot of the error message, if available. This will help us investigate the issue and provide further assistance.
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