I paid via iTunes, but I'm having issues with access. What do I do next?

We can help resolve this matter for you!


All we need are these 3 things:

  1. A screenshot of your most recent receipt from iTunes or your iTunes purchase history
         > Here is an article that may help you locate your receipt or purchase history
  2. A screenshot of the web or app error when trying to access your purchase
  3. Your Big Ten Plus registered email address

Click here to submit your request and our Support Team will take care of it for you.


You will receive an email from us to confirm once your access is good to go.

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